Returns & Exchanges

We want you to feel completely at home in your Lounge pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the request process and secure it to your package.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, your refund will be processed back to your original payment method within 5-7 business days.